Career

I've had various jobs at a few companies. I've worked in tech repair, IT support for a municipality, and general support for an IoT company, and I'm only getting started!

Get in touch

Customer Service Agent

  • MiniFinder Sweden AB
  • Växjö, Sweden
  • February 2025 - Present

At MiniFinder, I provide customer support via email, phone, and chat. I assist customers with orders and troubleshooting. I also provide feedback and ideas on applications, websites, and internal systems to help improve usability, customer experience, efficiency, and overall satisfaction for end-users and my colleagues.

IT technician

  • Tingsryds municipality
  • Tingsryd, Sweden
  • September 2024 - February 2025

As an IT technician at Tingsryds municipality, I provided IT-based support for various end-users across the municipality. I also deployed computers, and enrolled mobile phones and tablets to Microsoft Intune.

Technician and Web developer

  • IT Care Repairstore
  • Växjö, Sweden
  • November 2022 - October 2023

In my role at IT Care Repairstore, I received, diagnosed, repaired, and returned customers computers, mobile phones and tablets. I was also responsible for keeping the website working and up-to-date.


Education


Computer and Networking Technology

  • Teknikum
  • Växjö, Sweden
  • August 2020 - June 2023

At Teknikum, I expanded my knowledge in regards to Windows clients along with learning how to properly use Windows Server, set up Active Directory and similar. I also learned how to setup Cisco network equipment like routers and switches. I also added a web development course to my curriculum, which helped me create my Twitter clone called Chirp, and this very website.